Privacy Policy

Who We Are

Our website address is: http://xelica.shop.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order details (products purchased, amount, etc.)

This information is collected to process orders, provide customer support, and improve our services.

Payments (QRPH Only)

We accept payments via QRPH.

  • We do not collect or store your bank account or e-wallet credentials.
  • All payments are made through your chosen banking or e-wallet app by scanning the QRPH code.
  • We may require proof of payment (such as a screenshot) for verification purposes.

How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Prevent fraudulent transactions
  • Improve our website and services

Shipping

To deliver your orders, we may share your name, address, and contact number with our delivery partners.

Cookies

We use cookies to:

  • Keep you logged in
  • Save your preferences
  • Improve your browsing experience

You may disable cookies in your browser settings, but some features of the site may not function properly.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles). These behave as if you visited the external website, which may collect data and use cookies.

Who We Share Your Data With

We do not sell or trade your personal data.

We only share necessary data with:

  • Payment verification (if proof is required)
  • Shipping/delivery providers
  • Legal authorities when required by law

How Long We Retain Your Data

  • Order information is retained for record-keeping and legal purposes
  • Comments and their metadata are stored indefinitely
  • Registered user data (if applicable) is stored until the user deletes it or requests removal

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of incorrect data
  • Request deletion of your personal data

To make a request, please contact us through our website.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you may contact us through our website.